DAMAGED/FAULTY/INCORRECT ITEMS

How to raise a return?

  • Incase of any issue, please notify us immediately by calling our team on +91 9619188000.
  • To ensure prompt resolution, please provide the order number and keep the box, packing materials and the damaged items ready for inspection by our delivery partner.

Store Timings:

We are operational between Monday‑Friday from 10:00 AM to 6:00 PM and Saturday from 9:00 AM to 12:00 PM, however, we are available online for 24 hours via our Instagram page @fragrances.bella.

Terms & Conditions:

  • This policy is only applicable on purchases made online at bellafragrances.com.
  • This policy does not affect your statutory rights under law as a consumer, which may also apply.